Privacy Policy

Last Modified: 09/01/2023

Purpose
East Bay Resume Specialists (hereinafter “we,” “our,” “us”) is committed to protecting your privacy and maintaining a quality online experience for our website users.
This Privacy Policy describes the type of personal information we may collect from you or that you may provide when you visit www.eastbayrs.com (hereinafter “Website”) and our practices for handling, storing, and protecting that information as well as your rights in relation to your personal information and how you can contact us and supervisory authorities in the event you have questions about how we handle your personal information.

Privacy Policy Consent
Please read this Privacy Policy carefully and in its entirety before using our Website. If you do
not agree with our policies and practices regarding your personal information and how we will treat it, your choice is to not use our Website. Your use of our Website constitutes your voluntary acceptance to be bound by this Privacy Policy, whether you have read it or have had the opportunity to read it and have chosen not to.

This Privacy Policy applies to the information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• If you interact with our advertising on third party websites and services if that advertising includes links to this Privacy Policy

It does not apply to information that is collected by:

• Use offline or through any other means, including on any other website operated by any third party (including our affiliates).
• Any third party (including our affiliates) through any content (including advertising) that may link to or be accessible from (or on) the Website.

Children’s Online Privacy Protection Act (COPPA)
This Website and any products and services offered herein are not intended for persons under the age of 18.

We prohibit children under the age of 18 from using any and all interactive portions of this Website, including leaving any comments, filling out forms, or otherwise submitting information. A child’s parent or guardian should contact us if we have inadvertently collected any information or content from that child without the parent or guardian’s authorization, so that we may delete that information from our records.

CAN-SPAM Act of 2003
We have taken the necessary steps to ensure that we are in compliance with the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act of 2003 and will not send misleading information.

Personal Information We Collect
The type of personal information we collect depends on how you are interacting with us. We generally collect the following categories of personal information:

• Contact information, such as first and last name, email address, postal address, phone number, and other similar contact data;
• Records and copies of your correspondence (including email address) if you contact us;
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website and we will use a third-party payment processor to process the payment. We do not collect your credit card or debit card number, expiration date, or pin number;
• Comments, feedback, questions and other information you provide to us;
• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website;
• Information about your computer and internet connection, including your IP address, operating system, and browser type.
• Employment history and personal references.

Limit the Use of My Sensitive Personal Information (I) We collect your contact information along with your employment history; (II) the purposes for collecting it is to revise your resume; (III) your information will never be sold or shared; AND (IV) your information will only be used for editing of your resume.

Sources of Personal Information
We collect personal information from you as follows:
You provide personal information to us when you:

• Subscribe to or purchase our products and/or services;
• Complete a contact or information request form
• Email us

We automatically collect personal information when you:

• Visit, interact with, or use our Website;
• Access, use, or download content from us; and
• Open emails or click links in emails from us

How We Use the Information/Lawful Bases
We process personal information about you on one or more of the following bases:

• To perform a contract.
• With your consent;
• For our legitimate interests;

We process personal information to

• Process and fulfill an order, download, subscription, or other transaction;
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
• Respond to your requests, inquiries, comments, and concerns;
• Notify you about changes to our Website or any products or services we offer or provide through it;
• Send marketing emails;
• Protect the security and integrity of our Website;
• Contact you for other business reasons, if necessary; and

We will not sell or share your personal information and have not done so in the last 12 months.

We may transfer your personal information to a third party in the event of bankruptcy, dissolution, merger, sale, acquisition, or change of control.

We may transfer your personal information to a third party if we need to comply with our legal obligations, resolve disputes, and/or enforce our agreements.

Use of Cookies
“Cookies” are small text files that are placed on a computer or other device and used to identify the user or device and to collect information when you visit a website. Cookies may be set by the website you are visiting (also known as “first party cookies) or by third parties who provide advertising or analytics services on the website (also known as “third party cookies).

We use cookies for several different purposes.

You can disable cookies through your web browser’s settings, but disabling this function may diminish your experience on our Website as some features may not work as intended.

“Do Not Track” (DNT) Signals
Some browsers transmit Do Not Track (DNT) signals to websites.

Due to the lack of a common interpretation of DNT signals throughout the industry, we do not currently alter, change, or respond to DNT requests or signals from these browsers.

How the Information is Shared
Depending on how you interact with us, we share information with our third-party service providers, agents and representatives, including, but not limited to, [1] payment processing providers, email service providers, IT service providers, security and software service providers, in order to process the information as necessary to complete a transaction, fulfill your request, or otherwise on our behalf based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:

• meet any applicable law, regulation, legal process or other legal obligation.
• detect, investigate and help prevent security, fraud or technical issues; and/or
• protect the rights, property, or safety of us, our Website, our users, employees, or others.

Our current third-party service providers include:
[1] Payment Processing services
  - PayPal, Venmo and Zelle

Information Retention
We retain your personal information for as long as necessary to fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements, or until such time as you let us know you would like for us to delete it or unsubscribe from our marketing contacts.

Information Protection and Security
Our Website uses commercially acceptable security measures to prevent your personal information from being lost, used, or accessed in an unauthorized way. We never transmit your credit card information via email. If you receive an email from us that appears to be a request for personal information, do not respond because it may be a phishing scam designed to steal your personal information.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

Should there be a data breach, we will notify you when we are legally required to do so.

Your Rights to Control Your Information
You can unsubscribe from our email newsletters or updates at any time through the unsubscribed links found in the communications you receive from us.

Local data protection laws may give you rights with respect to personal information if you are located in or a resident of that country, state, or territory.

THESE RIGHTS ARE NOT GUARANTEED AND IT IS IMPORTANT FOR YOU TO CONSULT YOUR LOCAL DATA PROTECTION LAWS TO DETERMINE WHAT RIGHTS MAY BE AVAILABLE TO YOU.

These rights may include the following: